Help at the bench
Support
If a measurement looks wrong or the app is misbehaving, email us. Purchase answers are below.
Contact
Email fretmancer@proton.me. We typically reply within a few days.
For a bug report, include your device model, iOS or Android version, the Fretmancer version shown in Settings, and the steps that reproduce the problem. Screenshots help too. Remove anything you do not want to share.
Frequently asked questions
What is included free?
The permanent free tier includes the chromatic tuner, string-tension calculator, and factory-spec reference library. It has no ads, account, or time limit.
What does Fretmancer Pro add?
The one-time Pro unlock adds per-instrument profiles, dated maintenance and setup history, the guided setup walkthrough, intonation checker, and PDF setup-sheet export. Pro is never a subscription.
How do I restore my purchase?
Use Restore Purchase on the Fretmancer Pro screen while signed in to the Apple ID or Google account that bought the unlock. The store checks the purchase and will not charge you again.
Why does Fretmancer need microphone permission?
The tuner and intonation checker use the note you play to measure pitch. Audio is analyzed in memory and immediately discarded. It is never recorded or transmitted. The app asks for permission only when you start one of those tools.
Does the app work offline?
Yes. Every free and Pro feature works without a network connection. All app data, including your instrument profiles and records, is stored locally on your device.
Can I move my instruments to another device?
Fretmancer has no account, server, or cloud sync, so app data does not move between devices automatically. You can export individual setup records as PDFs for your own archive.
Are the factory specs instructions for my exact instrument?
The figures come from published manufacturer documentation and make useful starting points. Your instrument may settle at a different number because string gauge, climate, fret condition, and playing style all affect the setup.
Does Fretmancer replace a guitar technician?
Fretmancer helps you measure, calculate, document, and follow a sensible setup order. Stop and speak to a qualified technician or luthier if you find structural damage, feel unsure about an adjustment, or cannot get the result you expect.
I found a bug or have a feature request.
Email fretmancer@proton.me. For a bug, include your device, OS version, app version, and the steps that reproduce it. Feature requests are welcome.
Privacy
Read the full Privacy Policy. The app collects no personal data, records no audio, and keeps all app data locally on your device.